Website Privacy Policy

This policy applies to information collected through rehabcenterus.com and its website forms. It covers website activity and online inquiries.

Clinical records and treatment information are handled under the privacy materials provided during care, including any applicable Notice of Privacy Practices. This website policy does not replace those clinical privacy materials.

Contact and appointment forms may collect your name, email address, phone number, preferred language, whether you are a new or existing patient, the type of request, a preferred date and time, and any message you choose to provide.

The website’s hosting and security systems may also process technical information such as an IP address, browser or device details, request time, and server logs needed to deliver and protect the site.

RehabCenter uses submitted information to respond to questions, follow up on appointment or visit requests, coordinate scheduling conversations, prevent form abuse, and maintain the website.

RehabCenter does not sell personal information submitted through the website.

Website form submissions are delivered to info@rehabcenterus.com by email. If you provide an email address, the website may send an automatic confirmation that the request was received.

General website forms are not a patient portal. Please do not use them to send medical records or highly sensitive medical details. Contact RehabCenter to ask which communication method is appropriate for those materials.

The page address determines whether the website displays English or Spanish. The booking flow uses temporary session storage to remember the type of request while you move through the site. This setting can be cleared through your browser.

No advertising pixels or audience-analytics scripts are included in the current website code. Google-hosted icons and embedded Google Maps may receive technical information when those services load and are governed by Google’s own privacy terms.

Information may be processed by service providers that support website hosting, email delivery, security, maps, and other site operations. It may also be disclosed when required by law, to protect rights or security, or at your direction.

RehabCenter does not rent personal information submitted through the website.

RehabCenter retains website inquiries for as long as reasonably needed to respond, coordinate next steps, maintain business records, and meet legal or operational obligations.

Reasonable administrative and technical safeguards are used, but no website, email system, or internet transmission can be guaranteed completely secure.

You may ask to update your contact information, correct a website inquiry, or stop non-essential communications. Some information may need to be retained when required for legal, operational, or clinical recordkeeping purposes.

You can also clear the temporary booking preference through your browser settings.

RehabCenter may update this policy when the website, its service providers, or applicable requirements change. The effective date above identifies the current version.

Questions about website privacy can be sent to info@rehabcenterus.com or discussed by phone at +1 (954) 736-3333.